Phoebe Returning to Normal Operations after Historic Winter Storm
Albany, GA | January 23, 2025 – Phoebe shut down its Incident Command Center at 10 a.m. Thursday, with plans to return fully to normal operations Thursday afternoon following the historic winter storm that dumped 6-8 inches of snow across much of the region. Inpatient and emergency services continued uninterrupted at all Phoebe hospitals, though some outpatient clinics were unable to open Wednesday because hazardous road conditions made it difficult for both patients and employees to travel. 
All Phoebe urgent care, primary care and specialty care clinics reopened at 11 a.m. Thursday, except clinics in Americus and Ellaville that were delayed until 1 p.m. due to a local state of emergency. Urgent Care telehealth appointments remain available from 8 a.m. to 7 p.m. and can be scheduled at www.phoebehealth.com.
“The storm was even worse than predicted, but our teams were ready. I’m extremely proud of how the Phoebe Family came together to overcome challenges, minimize disruptions and ensure we provided our community the care and service they needed throughout the storm,” said Phoebe Putney Health System President & CEO Scott Steiner.
Phoebe set up dozens of cots at Healthworks, the employee gym and wellness center on its main campus, and also provided sleep accommodations in other departments in Albany, as well as at Phoebe Sumter Medical Center and Phoebe Worth Medical Center. Employees who did not think they could safely travel to and from work were invited to spend the night at their respective campuses to ensure the hospitals had adequate staffing throughout the storm. Phoebe provided free meals to those employees and even instituted a volunteer transportation team of made up of workers with 4-wheel drive vehicles who provided rides for employees who would otherwise have been unable to make it in for their shifts.
In Albany alone, Phoebe provided more than 50 rides for employees, as well as overnight stays for more than 330 employees, not including leaders and members of the medical staff who also stayed overnight.
Patients who may have missed appointments may call their provider’s office or 229-312-4800 to reschedule.
Modern hospital building with a sign reading Phoebe in front, partially surrounded by snow from a recent winter storm. The Emergency & Trauma Center entrance is visible, highlighting the hospital’s commitment to normal operations under clear blue skies.
Modern hospital building with a sign reading Phoebe in front, partially surrounded by snow from a recent winter storm. The Emergency & Trauma Center entrance is visible, highlighting the hospital’s commitment to normal operations under clear blue skies.
A building with a glass entrance is illuminated at night, surrounded by trees and a car parked in front. Despite the snow-covered ground and trees from the winter storm, Phoebe continues normal operations in this quiet, wintry scene.
A building with a glass entrance is illuminated at night, surrounded by trees and a car parked in front. Despite the snow-covered ground and trees from the winter storm, Phoebe continues normal operations in this quiet, wintry scene.
A hospital building with Phoebe signage stands on a snowy day after a winter storm. In the foreground, a sign points to Emergency and Labor & Delivery as cars are parked nearby and snow blankets the ground, indicating normal operations continue.
A hospital building with Phoebe signage stands on a snowy day after a winter storm. In the foreground, a sign points to Emergency and Labor & Delivery as cars are parked nearby and snow blankets the ground, indicating normal operations continue.
Modern hospital building with Emergency & Trauma Center sign at the entrance, surrounded by a snow-dusted landscape after a winter storm. The Phoebe hospital logo and name are visible, assuring normal operations under a clear blue sky.
Modern hospital building with Emergency & Trauma Center sign at the entrance, surrounded by a snow-dusted landscape after a winter storm. The Phoebe hospital logo and name are visible, assuring normal operations under a clear blue sky.
A landscaped courtyard covered in snow features leafless trees, a pergola, benches, and a water fountain in front of a large building with a snow-covered roof, showing normal operations continue despite the recent winter storm on this bright winter day.
A landscaped courtyard covered in snow features leafless trees, a pergola, benches, and a water fountain in front of a large building with a snow-covered roof, showing normal operations continue despite the recent winter storm on this bright winter day.
The Phoebe Emergency & Trauma Center, with glass and brown paneling, continues normal operations amid a winter storm, surrounded by snow-covered ground and parked cars under a clear blue sky.
The Phoebe Emergency & Trauma Center, with glass and brown paneling, continues normal operations amid a winter storm, surrounded by snow-covered ground and parked cars under a clear blue sky.
Snow-covered bushes stand in front of a brick building with a glowing Phoebe sign at night. Despite the winter storm, snow falls and blankets the ground and trees, but Phoebe continues normal operations, creating a peaceful wintry scene.
Snow-covered bushes stand in front of a brick building with a glowing Phoebe sign at night. Despite the winter storm, snow falls and blankets the ground and trees, but Phoebe continues normal operations, creating a peaceful wintry scene.
A modern brick building with large windows and a historic-style entrance is shown on a snowy day. Despite the winter storm, Phoebe maintains normal operations as snow covers the ground, steps, and the tops of walls in front of the building.
A modern brick building with large windows and a historic-style entrance is shown on a snowy day. Despite the winter storm, Phoebe maintains normal operations as snow covers the ground, steps, and the tops of walls in front of the building.
A modern brick and glass building with a central entrance, set behind a low brick fence. After a winter storm, snow covers the ground beneath clear skies. The building blends both historic and contemporary architectural elements. Normal operations have resumed.
A modern brick and glass building with a central entrance, set behind a low brick fence. After a winter storm, snow covers the ground beneath clear skies. The building blends both historic and contemporary architectural elements. Normal operations have resumed.
A snow-covered street leads to a modern hospital building with Phoebe signage, beneath a street sign for N Jefferson St and a red traffic light, as normal operations continue despite the recent winter storm on a clear, sunny day.
A snow-covered street leads to a modern hospital building with Phoebe signage, beneath a street sign for N Jefferson St and a red traffic light, as normal operations continue despite the recent winter storm on a clear, sunny day.
A hospital building at night in heavy snowfall during a winter storm, with EMERGENCY & TRAUMA CENTER in red letters and colorful rainbow lights illuminating the glass stairwell. A sign in front reads Phoebe. Snow covers the ground and road, but normal operations continue.
A hospital building at night in heavy snowfall during a winter storm, with EMERGENCY & TRAUMA CENTER in red letters and colorful rainbow lights illuminating the glass stairwell. A sign in front reads Phoebe. Snow covers the ground and road, but normal operations continue.
A modern building with large windows and a green roof sits surrounded by snow left from a recent winter storm, with bare trees and a parked car nearby under a clear blue sky as Phoebe ensures normal operations continue smoothly.
A modern building with large windows and a green roof sits surrounded by snow left from a recent winter storm, with bare trees and a parked car nearby under a clear blue sky as Phoebe ensures normal operations continue smoothly.
A large brick and tan building with arched windows sits under a clear blue sky. Despite a recent winter storm, snow covers the ground with patches of grass peeking through. A sign and lampposts are visible in front as Phoebe resumes normal operations.
A large brick and tan building with arched windows sits under a clear blue sky. Despite a recent winter storm, snow covers the ground with patches of grass peeking through. A sign and lampposts are visible in front as Phoebe resumes normal operations.
A medical building with a “Phoebe Wound Care & Hyperbaric Center” sign in front. Snow covers the ground, bushes, and rooftops after a winter storm, but normal operations continue with vehicles parked nearby under a clear blue sky.
A medical building with a “Phoebe Wound Care & Hyperbaric Center” sign in front. Snow covers the ground, bushes, and rooftops after a winter storm, but normal operations continue with vehicles parked nearby under a clear blue sky.
A nighttime view of a snow-covered parking lot and nearby garage during a winter storm, with cars parked and tire tracks visible. Streetlights and building lights create a soft glow through falling snow, suggesting normal operations continue for Phoebe.
A nighttime view of a snow-covered parking lot and nearby garage during a winter storm, with cars parked and tire tracks visible. Streetlights and building lights create a soft glow through falling snow, suggesting normal operations continue for Phoebe.
Snow-covered bushes and trees line a quiet street with a glass skywalk connecting two buildings above. After the recent winter storm, a lamppost stands in the foreground as shadows stretch across the snow under a clear blue sky.
Snow-covered bushes and trees line a quiet street with a glass skywalk connecting two buildings above. After the recent winter storm, a lamppost stands in the foreground as shadows stretch across the snow under a clear blue sky.
A brick building with a sign reading The Light House stands under a clear sky, surrounded by snow-covered ground and trees after a winter storm. Accessible parking signs are visible in the nearly empty lot, signaling normal operations.
A brick building with a sign reading The Light House stands under a clear sky, surrounded by snow-covered ground and trees after a winter storm. Accessible parking signs are visible in the nearly empty lot, signaling normal operations.
A brick building labeled “The Light House” stands amid snow-covered ground and trees under a clear blue sky, showing signs of normal operations despite the recent winter storm.
A brick building labeled “The Light House” stands amid snow-covered ground and trees under a clear blue sky, showing signs of normal operations despite the recent winter storm.
A two-story building with pale green walls and a snow-covered roof and yard after a winter storm; trees in the background; a sidewalk leads to a sign reading Phoebe near the entrance, under a clear blue sky. Normal Operations are ongoing.
A two-story building with pale green walls and a snow-covered roof and yard after a winter storm; trees in the background; a sidewalk leads to a sign reading Phoebe near the entrance, under a clear blue sky. Normal Operations are ongoing.
A hospital building with a Phoebe sign stands under a clear blue sky, surrounded by snow-covered trees and ground after a winter storm, with sunlight creating a bright and crisp winter scene as normal operations continue.
A hospital building with a Phoebe sign stands under a clear blue sky, surrounded by snow-covered trees and ground after a winter storm, with sunlight creating a bright and crisp winter scene as normal operations continue.
A snowy parking lot viewed from a building window, with parked cars, bare trees, and a snow-covered landscape. Despite the winter storm, normal operations continue as the calm and wintry scene unfolds under cloudy skies.
A snowy parking lot viewed from a building window, with parked cars, bare trees, and a snow-covered landscape. Despite the winter storm, normal operations continue as the calm and wintry scene unfolds under cloudy skies.
Three flagpoles stand in a snowy courtyard surrounded by buildings and bare trees under a clear sky. Despite the aftermath of a recent winter storm, the area appears quiet and empty, with tire tracks hinting at normal operations resuming.
Three flagpoles stand in a snowy courtyard surrounded by buildings and bare trees under a clear sky. Despite the aftermath of a recent winter storm, the area appears quiet and empty, with tire tracks hinting at normal operations resuming.
A snow-covered parking lot at sunrise after a winter storm, with tire tracks, bare trees, and a medical facility sign. A No Parking, Patient Drop-Off or Pick-Up Only sign is visible in the foreground as normal operations resume.
A snow-covered parking lot at sunrise after a winter storm, with tire tracks, bare trees, and a medical facility sign. A No Parking, Patient Drop-Off or Pick-Up Only sign is visible in the foreground as normal operations resume.
Snow-covered trees and ground are seen from behind a ledge in the foreground after a winter storm, with clear blue sky and sunlight casting long shadows; buildings and flagpoles appear in the background as normal operations resume.
Snow-covered trees and ground are seen from behind a ledge in the foreground after a winter storm, with clear blue sky and sunlight casting long shadows; buildings and flagpoles appear in the background as normal operations resume.
A snow-covered sign for Phoebe Worth stands outside at night, illuminated under streetlights after a winter storm. Fresh snow blankets the ground, with visible footprints leading toward the sign, signaling normal operations amid the wintry scene.
A snow-covered sign for Phoebe Worth stands outside at night, illuminated under streetlights after a winter storm. Fresh snow blankets the ground, with visible footprints leading toward the sign, signaling normal operations amid the wintry scene.
Snow covers the ground and drive leading to Phoebe’s emergency room entrance at night. Warm lights illuminate the building, while tire tracks and footprints in the fresh snow reflect normal operations during a winter storm.
Snow covers the ground and drive leading to Phoebe’s emergency room entrance at night. Warm lights illuminate the building, while tire tracks and footprints in the fresh snow reflect normal operations during a winter storm.