Phoebe Warns of Scam Phone Calls

PhoneScamsAlbany, GA | October 9, 2025 – Phoebe has received recent reports of fraudulent phone calls from individuals falsely claiming to represent the health system.  The callers are attempting to obtain personal or medical information through scams such as fake test result calls or gift card giveaways.  Phoebe has confirmed these calls are not legitimate and wants to inform the public and encourage people not to fall for the scams.

“Phoebe will never call to ask for sensitive information – such as social security numbers, financial details or medical diagnoses – for any sort of promotion or giveaway.  Even if you receive a call that appears to come from a Phoebe number, we urge you not to share any personal or medical information unless you initiated the call to a verified Phoebe number,” said Jonathan McGuire, Chief Compliance & Privacy Officer for Phoebe Putney Health System.

If you receive a suspicious call from someone claiming to represent Phoebe, you should:

  • Hang up and call Phoebe directly at 229-312-1000 to verify
  • Report suspicious calls to local law enforcement or the Federal Trade Commission at www.reportfraud.ftc.gov

“Protecting the privacy and trust of our patients remains one of Phoebe’s highest priorities.  We don’t want to cause undue alarm, but we do want to inform patients and community members and advise them on how to respond to potential scam calls so they don’t become a victim,” McGuire said.

Phoebe is actively monitoring these reports and will share updated information as warranted.