Price Estimates
If you are planning for an upcoming hospital service, we can help you understand the cost of your care. To request an estimation of services, please contact us at the phone number below. Office hours are 8 a.m. to 5 p.m., Monday through Friday.
– Patient Advocates: 229-312-4880
If you have been a patient with Phoebe in the past, you may also choose to submit your request via our billing portal at www.phoebepatient.com/.
Prior to your call, you will need to have the following information:
- Description of services — you will need to provide the CPT procedure code, which can be obtained from your physician
- Name of your insurance
- Type of insurance, for example, Blue Cross, United Healthcare, Aetna, Medicare, Medicare Advantage, Medicaid, Amerigroup, uninsured, etc.
To provide the most accurate estimate of what you may owe for a particular procedure, we will evaluate the anticipated charges, along with any coinsurance and deductibles your insurance policy requires you to pay. The pricing information provided is a best estimate based on the information we currently have available at the time of the request and is not a guarantee of what the patient will be charged.
Depending on the services you receive, you may receive separate bills from other doctors or clinical staff who assist in your care. This could include hospitalists, anesthesiologists, radiologists, or pathologists.
Please understand that in many cases it is impossible to predict the final charges that will result from your services, as there are many variables involved in the actual services, such as the length of time spent in surgery or recovery, specific equipment used, supplies and medications required, additional tests ordered by the physician, or any unusual special care or unexpected conditions or complications that may occur during the course of service.
Standard Hospital Charge Lists
The information below lists charges for each of our hospitals, also known as the chargemaster or charge description master, provided in a machine-readable EXCEL format. The hospitals’ charges are the same for all patients, but a patient’s responsibility may vary, depending on acuity, service utilization, contracted rates negotiated with individual health insurance companies and a patient’s out of pocket responsibility (i.e. deductible, co-insurance, copays, etc.). Uninsured or underinsured patients may be eligible for financial assistance, which will also impact the final cost of care. Please contact us at the phone numbers above, and we will work with you to help estimate the amount you may owe.
This information is NOT a helpful tool for patients to comparison shop between hospitals or to estimate what healthcare services are going to cost them out of their own pocket. Chargemaster amounts are almost never billed to a patient or received as payment by a hospital. The chargemaster amounts are billed to an insurance company, Medicare, or Medicaid, and those insurers then apply their contracted rates to the services that are billed.
Uninsured or underinsured patients may be eligible for financial assistance, which will also impact the final cost of care. More information on our financial assistance policies can be found at here.
Please contact us at the phone numbers above, and we will work with you to help estimate the amount you may owe. Charges are effective as of January 1, 2021.
The format for standard inpatient charges for each diagnosis-related group may vary for each hospital. The Centers for Medicare and Medicaid Services (CMS) posts information regarding inpatient charges at https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/Medicare-Provider-Charge-Data/Inpatient.html. CMS makes this information available to provide consumers with comparisons between individual hospital-level charges and payments within local markets, and nationwide, for services that might be furnished in connection with a particular inpatient stay.
Phoebe uses this format with respect to the requirement that hospitals establish, update, and make public a list of the hospital’s standard charges for each diagnosis-related group established under section 1886(d)(4) of the Social Security Act.
For more information on what you need to know regarding the true cost of your care, please review Understanding Hospital Prices: A Consumer Guide or visit our FAQs.