The Right to Register a Complaint
Patients and visitors who are unsatisfied with the care or service they received from any caregiver have the right to register a complaint. Complaints may be filed orally or in writing by patients or their representatives through the Guest Relations Department or with a Phoebe administrator.
If you have any concerns about the care you have received, you may contact:
Guest Services
417 Third Avenue
Albany, GA 31701
Email: [email protected]
Phone: 229-312-1321
The Georgia Department of Community Health
2 Peachtree Street NW, Ste 31, Atlanta, GA 30303
Phone: 404-657-5728, toll free at 1-800-878-6442, OR
DNV Healthcare Corporate Office
Attn: Hospital Complaint DNV Healthcare, Inc
400 Techne Center Drive, Suite 100,
Milford, OH 45150-2792
Phone: 1-866-523-6842 (toll free)